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Interfaces and Accesses
What interfaces (APIs) and accesses does the eCall portal provide?
Access via WebService Use our WebService interface for your application to get an easy connection to our system. For more information about the interface read this file: Description_-_eCall_Webservice_Access Sample code for developers: Dowload right here below > ZIP-File - EcallWebserviceExampleDotNet, 327.5 KB(https://www.ecall.ch/fileadmin/user_uploa
Interfaces, Connections & Protocols
Web browser E-Mail Acess via SMS TCP/IP HTTP/HTTPS SMPP WebService Microsoft Exchange Outlook Mobile Service Connecting to SafeNet(/en/article/connecting-to-safe
Access via HTTP/HTTPS eCall's HTTP/HTTPS access allows you to send messages directly to the internet from any software. You can easily send messages by calling up URLs. This is particularly suitable for web programmers (from PHP, ASP...) In functional terms this is equivalent to calling up a website. Description_-_eCall_HTTP_access
Access via e-mail Messages can be transmitted via e-mail to a mobile phone (SMS/push), to a pager, to a fax (incl. attachement) or to a telephone (voice message) from your regular mail program (MS Outlook, Gmail, GMX etc.). 1. Setup: Activate in the menu 'Account settings'-> 'Email access' the option 'allow messages via e-mail'. Allowed sender addresses: Here you can defi
Available Formats Reciever in To/CC field Learn more > Reciever in "Subject:" field Learn more > List of recipients Learn more > Push-receiver in 'To:'-box Learn more > Forwarding Learn more > Numbers in 'To:'-box for fax mes
Access via TCP/IP Call's TCP/IP access gives you the opportunity to send messages directly through the internet from any software. Messages can easily be sent via Telnet (Socket). Details on requirements, installation and access tests can be found in the appropriate help document. eCall offers you two versions: Type 1 Suitable for technical in
Direct connection for Microsoft® Exchange Connect your Microsoft Exchange server directly to eCall (for eCall business customers only). Every employee can send fax messages and use the Outlook address book. All that without delays, withouth paper, without any additional software. The following elements are required: eCall business account Option 'Microsoft® Exchange' activated Setup of a connector Exchange Connector_for_eCall Inform us about your IP addresses and domain names S
Format 6: Numbers in 'To:'-box for fax messages
Format 6: Fax numbers in the To:-box for fax messages. You can send a message to a fax machine by typing the recipient's identification in the email's To:-box or Cc:-box. Procedure: 1. Write down the recipient's identification in this format @fax.eCall.ch in the To:-box and/or in the Cc:-box of the email as you usually do it with ordinary email adresses. 2. Write down the message in the email's text box. 3. If you wish you can send the email with an attachment (s
Format 4: Numbers in 'To:'-box for text message / pager
Format 4: Number(s) / Name(s) / Group(s) in To:-box or in Cc:-box You can send a message to a pager or to a mobile phone if you type the recipient's identification in the To:-box or in the Cc:-box of the email.eCall only checks the sender's adress in this format. Procedure: First write down the recipient's identification (according to the option, see below) in the To:-box. Write down the text in the text box. Send the email.There are three options of recipient's identificatio
Format 7: Numbers in the To:-box for voice messages
Format 7: Numbers in the To:-box for voice messages You can send a message to a phone by typing the recipient's identification in the e-mail's To:-box or Cc:-box Procedure 1. Write down the recipient's identification in this format @voice.eCall.ch in the To:-box and/or in the Cc:-box of the e-mail as you usually do it with ordinary email adresses. 2. Write down the message in the e-mail's text box. 3. Send the e-mail. Example(https://storage.crisp.chat/users/helpdesk/website/
Custom Layout | White Labeling
White Labeling In principle it is possible to change all the layouts of emails and adapt to your needs. This option is only available to business customers and includes for example: Own header and/or footer Free layout of e-mail content No advertising in headers and footers Delete disclaimers of incoming e-mails on adoption of the text And more... We recommend this option if an automatic processing of emails takes place (parsing). Example (reception confirmation): !(https:
CS ... (Cover Sheet)
CS ... (Cover Sheet) In a cover sheet, you can set individual values for placeholders by various commands. Condition: These commands in the cover sheet exist as a placeholder (e.g. be %%CSInfoOfReceiver%%). For more information about their own cover sheets please click here. The individual commands are briefly explained here: CSCoversheetFileName Defines the name of the cover sheet (must be filed at eCall) Max. 50 char
Acess via SMS
Access via text message: General information Even without internet access you always have access to your eCall contact addresses. As an example you send a text message to a group or initiate a fax message. All stored contacts in your eCall account are accessible in this way. You can also execute any message by using a direct number. Important: To access your eCall addresses, you must define your valid mobile number under 'Account settings' -> 'Personal data' -> 'Mobile'. You must al
SMPP access This service allows accessing the short message peer to peer (SMPP) interface to send SMS. The SMPP interface uses a standard protocol. SMPP is a protocol primarily used to connect to short message service centres (SMSC) for mobile phones. Download "Description of the SMPP access", 440.4 KB Download "SMPP Protocol Specification v3.4", 1.1 MB(http
Format 9: Fax numbers in the subject box for fax messages
Format 9: Fax numbers in the subject box for fax messages If you want to send a message to a fax machine you have to type the recipient's identification in the e-mail's subject box. Procedure 1. Write down the fax number in the e-mail's subject box. 2. You can add a title after the number. Please put a space between the number and title. 3. Write the message in the text box. 4. If you wish you can send the fax message with an attachment. 5. Send the e-mail to email@example.com
eCall send order by e-mail
Most frequently used formats for access via e-mail: Format 4: Numbers in 'To:'-box for text message / pager Format 6: Numbers in 'To:'-box for fax messages Special formats: Format 1: Recipient in the subject box Format 2: List of recipients in the text box(/en/article/format-2-list
Configuration Changes Redefining the number list of an existing group (eCall business only) You can redefine an existing group via e-mail by sending an e-mail as follows: To:Send an e-mail to @config.ecall.ch.Important: No spaces are allowed within your username. If this is the case you need to change your username. Subject:Enter the following command in the subject: line: CHANGE_GROUP_DEF Please ensure that there is a space between the command CHANGE_GROUP_DEF and the name of the g
By entering certain keywords in an e-mail, (commands), further actions can be intitiated. Please note: A command must be within the message text. Its position within the message is irrelevant (before, after, within). Enter commands between percentage signs, i.e. the format is % %. Either upper or lower case characters can be used, i.e. the command %Callback% can be entered either as %CALLBACK% or %Callback%. Commands can be used in all e-mail formats. eCall removes the command from
Format 5: Forwarding numbers in the To:-box or in the Cc:-box
Format 5: Forwarding numbers in the To:-box or in the Cc:-box You can have a message forwarded to a pager or a mobile phone by typing the recipient's identification in the email's To:-box or Cc:-box. In this format eCall checks the destination address. This way this format gets used as soon as the sender is unknown. Procedure 1. Write down the recipient's identification in this format @forward.eCall.ch in the To:-box and/or in the Cc:-box of the email as you u
Outlook Mobile Service
Send text messages directly from Outlook Send text messages directly from Outlook to the mobile phones of your friends and acquaintances. Even messages to mixed receivers (mobile phone numbers and e-mail addresses at the same time) are possible. Or you can send appointment reminders or selected calendar entries to your phone via text message. Outlook Mobile Service is a feature in Microsoft® Office Outlook 2007 / 2010 that you can use similar to e-mail messages to create and send text messa
Connecting to SafeNet
Connecting eCall to SafeNet Authentication Service The eCall SMS-Gateway connects easily to the SafeNet Authentication Service. Here you will find a manual that describes the procedures step by step. Manual SafeNet Custom SMS Gateway configuration, 371.6 KB
Access via web browser All you need in order to make use of the services by eCall is a web browser and internet access. Whether you are at home, in your office or vacationing on an island in the Pacific: You can make use of the eCall services and send messages from all over the world. Both your personal settings and your address book are always available.
CallingNumber With the keyword %CallingNumber% you can set the sender number. The number appears only on the receiver itself and is not part of the fax. The format is: %CallingNumber:%. The number can be 16 numeric characters of size. Example: ...%CallingNumber:0447873071%...
SendDate (SMS, Fax und Voice)
SendDate The command %SendDate% allows you to instruct eCall to delay the transmission contained in your e-mail until a fixed time in the future. The command uses the format %SendDate: % The date can be formatted as follows: yyyy-mm-dd, yy-mm-dd,dd-mm-yyyy (dd=day, mm=month, yyyy=year). The time can be formatted as follows:hh:mm:ss, hh:mm (hh=hours, mm=minutes, ss=seconds). If the format is incorrect or the date is in the past the order is carried out immediately. Please ensur
Format 2: List of recipients in the text box
Format 2: List of recipients in the text box If you want to send a message to a longer list of recipients then you can type the list in the text box of the e-mail to eCall. Procedure: 1. Write down the message and the list of recipients in the e-mail's text box. 2. Send the e-mail to msglist@eCall.ch. Example Important Send only regular text emails, no richtext and HTML emails or attachments
Format 11: Send push messages from your e-mail-client
You can send push messages easily and conveniently from your email client. There are three different ways as an recipient's address will be composed: Mobilenumber@threema.ecall.ch threema ID@threema.ecall.ch E-Mailfirstname.lastname@example.org With the mobile phone number The structure of the e-mail address with the mobile phone number is as follows: Mobile phone email@example.comCall.ch Example: +firstname.lastname@example.orgCall.ch !(https://storage.crisp.chat/users/helpdesk/website/e
MsgType With the command %MsgType:% you can determine which type of text message is sent. The command %MsgType:Flash% allows you to send a particular tye of text message: Flash SMS. The difference between a Flash SMS and a normal text message is that the Flash SMS appears directly on the mobile display screen. It is therefore not necessary to first press 'Display'. The second difference is that the message is not stored on the mobile (however, certain mobile phones now offer the
Description UCP Access This service allows access to the UCP (Universal Computer Protocol) interface of the eCall system to send SMS messages. This document is intended for eCall users who want to send SMS messages to recipients using the UCP protocol. It describes the eCall UCP interface between eCall and external systems. The interface is based on the standard UCP protocol. Core functionalities The interface offers the following functions: Sending single or multi-page SMS messages
Callback The command %Callback% allows you to send a callback number or sender identifications with your message to the recipient mobile. Either numbers or up to 11 characters of text may be used (e.g. '0791234567' or 'webname.ch'). An address must be used which allows the recipient to send a return reply to (phone number, website, phone call, e-mail, fax). If you use the parameter %answer%, you cannot use this parameter anymore. The maximum length of a number are 16 figures. The maximum le
Format 1: Recipient in the subject box
Format 1: Recipient in the subject box You can send a message to a single recipient by writing the recipient's number in the e-mail's subject box. Procedure: 1. Write down the recipient's number in the subject box. 2. Send the e-mail to email@example.com. Important As an sender's adress the e-mail must include an adress that you have registered in the list of allowed sender adresses in the pe
Notification The command %Notification% enables eCall to send a confirmation of transmission for an instruction from a mobile phone (i.e. a read-out that the mobile phone has received a message or a communication from the SMS service that the message could not be executed within a certain period). The instruction can be one of the following formats: %Notification% %Notification:% %Notification:% %Notification:% If no e-mail address or ph
AnswerTo The command %AnswerTo% sets the e-mail address for the delivery status (only works with transmission orders via e-mail). The format is %AnswerTo:%. Example: ...%AnswerTo:firstname.lastname@example.org%...
Answer The command %Answer% instructs eCall to send a reply number to which the recipient can reply by text message. The answer appears in the log book under 'Messages received'. The command can be in one of the following formats: %Answer%- %Answer:Logbook% %Answer:% %Answer:% %Answer:% If you do not enter an e-mail address or phone number eCall transfers the answer to the address which you have entered in your account settings under 'Ac
JobID (SMS, Fax und Voice)
JobID With the keyword %JobID% you can add an own identification to the job. This way you are able to identify the job again. The JobID will be returned by result messages. The format is %JobID:text%. The maximum length of the text is 50 characters. Examples: ...%JobID:ABC_1234679%... ...%JobID:123456%...
MessageLanguage With the keyword %MessageLanguage% you can set the spoken language of the voice messages. Default value is german (DE). The format is: %MessageLanguage:%. The text can be 2 characters of size. The following values are possible: DE, FR, EN, IT Examples: ...%MessageLanguage:FR%... ...%MessageLanguage:EN%... ...%MessageLanguage:IT%... ...%MessageLanguage:DE%...
RetriesTimeIntervalInMin The command %RetriesTimeIntervalInMin% sets the time in minutes between retry attempts (MaxRetries). The format is %RetriesTimeIntervalInMin:%. The number may have a value between 0 and 99. Example: ...%RetriesTimeIntervalInMin:10%...
MaxRetries The command %MaxRetries% sets the number of times eCall tries to send the fax message if the receiver is already occupied or is temporarily unavailable. The format is %MaxRetries:%. The number can take any value between 0 and 5. Example: ...%MaxRetries:3%...
FaxHeaderID The command %FaxHeaderID% sets the identification of a fax message sender. This information will usually be shown in the header line of the fax. Some fax units show this information in the display, too. The format is %FaxHeaderID:%. The maximum length of Text is 20 characters. When sending a fax via e-mail the value of this command will be the sender adress of the e-mail (only if it fits). Examples: ...%FaxHeaderID:+41 44 787 30 71%... ...%FaxHeaderID:Dolphin Syste
FaxHeaderInfo The command %FaxHeaderInfo% sets the headerline of the fax. This information will usually be shown in the header line of the fax. The format is %FaxHeaderInfo:%. The maximum length of Text is 50 characters. Sending a fax via e-mail the sender address will be filled into this command (if the sender address has more than 20 characters). Example: ...%FaxHeaderInfo:eCall fax service of Dolphin Systems%...
NoCoversheet The command %NoCoversheet% sets whether a cover sheet is to be used or not. If no cover sheet is used only the attachments are sent as a fax message. The format is %NoCoversheet:%. The parameter can be either 'true' or 'false'. Example: ...%NoCoversheet:false%...