Go to website
eCall Account Settings
Which settings can I make in my eCall account and how?
Fax settings Under fax settings you can define the following characteristics: sender number header content retries (number of trials/interval) cover sheet Own fax number This number will only appear on a fax machine as the sender and will not appear on the sent fax. A maximum of 16 digits, e.g. 0041431234567, are allowed. Fax header ID The content of this field is displayed in the header next to the date and time (maximum 20 digits or characters). Fax header info The c
Changing your username or password
Changing username This field shows your current user name. You can change it by clicking on 'Change'. Overwrite your user name and click 'Save'. Please note that you can change your user name only if it is not being used by another user. Don't forget to use the new user name when you log in to eCall next time! Changing password As with your user name you can change your password as well. Click on 'Change password', then enter your current password and enter the new one twice afterward
General settings Select the item you are interested in from the submenu. Transmission options Reception options Reception options | Local time zone News Changing your username or password Adress Book
Reception options | Local time zone
Access by text message Define the mobile numbers which can access to your account by text message. They can send messages to a group by a single text messages for instance. Just type in one mobile number per line Time zone People all over the world use eCall as their preferred messaging portal. Since there are various time zones around the globe you can set the time according to the local zone. This allows eCall to adapt all time values to your time zone which is important for examp
How do I move a group into another folder? In the details section of the group choose the required folder and click 'Save'. Can I deactivate a number within a group? Yes. To deactivate a number enter a minus sign before the number (e.g. -079 543 72 93). How do I compose a new group? Type in each number in the number list on a new line (use the Return key for a line-break). Additionally prepared number lists in Excel, for example, can simply be copied and pasted into the number l
Reception Options The following reception options are available: Receiving text messages from mobile phones With eCall you can not only send text messages but also receive those sent from a mobile phone. In this case activate the option 'I want to be able to receive text messages from mobile phones'. Forwarding received messages eCall puts all the text messages sent to your address from a mobile phone into the logbook. Moreover you can forward these messages to a pager, a mobile
Access via e-mail
E-mail access E-mail addresses of those persons who are allowed to send messages via your eCall account can be entered here. Note: Enter each e-mail address in the list on a new line (use the return key for a line-break). A callback number can be attached to each e-mail address (separated by a semicolon). eCall will then automatically send the number with every text message. Example: email@example.com;0791232156 (do not use ä, ü, or ö). Changes to configuration E-mail addresses
Change name, mobile number, e-mail address... Under 'Account Settings', 'Personal data' you can change your personal data (like name, mobile number, e-mail adress etc.) at any time.
Choosing Profile eCall lets you choose the user profile which suits your needs best. Are you satisfied with the basic functions (sending and receiving messages)? Then choose the 'Standard' profile. Would you like to benefit from additional features (folders, notebook, etc.)? Then choose the 'Extended' profile. You can switch to another profile at any time without losing your data. Standard profile Choose this profile if you only wish to use the basic functions by eCall. All the fun
Transmission options The following transmission options are available: Callback number In order to make it easy for the recipient of an text message to call you back enter your telephone number in the 'Callback number' field. eCallautomatically sends this number together with every text message. After the recipient has read your message he can call you back simply by pressing a button.. The callback number works with text messages but not with pager messages.
eCall news via e-mail Every once in a while we send e-mails to all registered eCall users to inform them about new developments or services. If you would like to be kept up to date activate the box 'Please inform me of news by e-mail'.
Address book Import / Export You can import and export your addresses from MS Outlook or from other software providers in eCall. Description of import and export of addresses Click on the subject you are interested in: Persons Groups Register
Do I have to enter phone numbers in international format? For mobile numbers in Switzerland, Germany and Austria international dial codes are not needed - eCall recognizes the message service automatically. Mobile numbers for other countries require the dial code either as +XXX or 00XXX (e.g. +39 or 0039 for Italy, +358 or 00358 for Finland). Can I move a person into another folder? Yes. In the details section of the person concerned choose the folder and click 'Store'.
Register Create your personal tabs to manage contacts and groups.
E-mail Interface Security Settings
Secure the email interface with security strings eCall clients can enter security strings for the email interface for each activated format: SMS, Fax, Threema and Voice. The settings can be found in the eCall Portal navigation under Account settings ► E-mail access ► Access Settings ► Security options. Here you will find the access settings for the SMS format: !(https://storage.crisp.