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How do I send text-to-speech messages with eCall?
What is "Text-to-Speech"?
What is "Text-to-Speech"? Text-to-Speech messages are sent directly from your eCall-Account or via interface (API). eCall converts the written text into speech. The system calls to the receiver and reads him the text.
To whom can I send a "text-to-speech" message?
Text-to-Speech messages can be sent to any telephone (mobile or fixed network) with worldwide support (country code necessary outside of Switzerland). The system supports the following languages: English, German, French and Italien Note: Voice messages cannot be sent to numbers with the following dial code in Switzerland: 074
Can the recipient listen to the message repeatedly and acknowledge it?
At the end of the Text-to-Speech message, you can hear the message again by pressing the key 8 (8). To confirm the reception of the message by pressing the hashtag-key (#). You find all received acknowledgments in the logbook in the column "State".
Can I trigger a text-to-speech message via SMS?
Yes, you can. If you want to initiate a transmission order to eCall via text message go to 'settings', choose 'SMS' and click on the option 'I want to be able to receive SMS messages from mobile phones'. Note that your mobile number must be entered correctly under 'settings' -> 'personal settings'. You can only access your eCall account via text message using this mobile number. Enter the name of the person or group (before the text). Enter the last name of the person first and then the first n
How much does text-to-speech cost?
A Text-to-Speech message costs 5 points for each block of 160 characters or part thereof (i.e. a message containing 190 characters would cost 10 points).
How does a text-to-speech message work?
This is the procedure in four steps: Step 1 A voice message is transmitted (30 = voice message sent and 31 = voice message sent). The hourglass appears in the eCall portal. Step 2 Call is received by recipient. The recipient answers the call and must press a key for the voice message to be read out. If the receiver hangs up without pressing a key (so the voice message was not transmitted), the voice message enters the repeat level (status 39). The repetitions are performed every 5
Automatic Text-to-Speech conversion Confirmation: Manual acknowledgment of receipt Languages: DE, EN, FR and IT For worldwide use "High Privacy" feature: All the contents are overwritten by our system after processing. The original content can't be reconstructed or listened. Perfect for sending access codes, passwords, etc. as part of a two-factor authentication solution
What happens if the recipient cannot be reached?
If the recipient cannot be reached, the system will keep calling again twice in 5 minute intervals. After this period of time the message will be deleted.